Cancellation and Refund

1.Cancellation Policy:

Eligibility for Cancellations:

• Orders can be canceled within 24 hours of placing the order or before the order is dispatched. Once the order is dispatched, it cannot be canceled.

How to Cancel an Order:

• To cancel your order, please email us at divadaulti@gmail.com as soon as possible within the stipulated time frame.

Consequences of Frequent Cancellations:

• Frequent cancellations may lead to the permanent blocking of your account from placing future orders on our website. We also reserve the right to report abusive behavior to other online platforms.

2.Refund Policy:

• Once the returned product is received and inspected, you will be notified of the status of your return via email or WhatsApp.
• If approved, refunds will be processed to your original payment method for online payments, or credited to your bank account.
• Refunds will reflect in your account within 7 to 15 working days after the return is approved.